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Tagged in Customer Experience
Last Mile Delivery Optimization
Why are Last Mile Delivery Services Important in the Post-Coronavirus World?
Jul 3, 2020
There will be a 20% growth in online retail share by 2023, and there will be a 10% increase in instant delivery. – Future of last-mile interventions Due to COVID-19, customers have become accustomed to online shopping. This change in their shopping habits is making the logistics industry refocus on last mile delivery services. Logistics […]
Last Mile Delivery Optimization
Last Mile Customer Experience: It is no longer about reaching destinations, it is about reaching people
Jun 29, 2020
Globally, 71% of customers lose their trust forever in brands that place profits before people. – Edelman Trust Barometer report, March 2020, Special Report: Brand Trust and the Coronavirus Pandemic. What would you choose if you had to choose between making more profits or making your customers happy? The above question is not difficult, but […]
Blog
On-Time and In-Full Delivery: Why Balancing Both is Important for You
Jun 25, 2018
On-Time and In-Full Deliveries are the benchmarks of an optimal supply chain. With logistics costs rising, increasing Full Truck Loads (trucks which are almost completely filled) has always been an area of emphasis for logistics managers, often to the point of compromising on the other half — On-Time. Being there on-time is as important as delivering to […]
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